Yes, it’s a reliable vendor. All in all a great experience, highly recommended! As always, all customer service is top notch. All my questions and concerns were dealt with in a timely manner. They were even able to accommodate my request to order a doll they didn’t have listed on the website. The doll arrived in a reasonable time and was in perfect condition. I love my new doll, she looks exactly like the picture. TPE is the softest and most comfortable.